Telecom
Whether you manage Fiber, Broadband, or Voice services, our intelligent OSS/BSS platform ensures a seamless experience for both Providers and Customers. Camvio enables Telecom providers to deliver fast, reliable, and scalable services while optimizing Operations.
Future-Proofed Telecom Operations
End-to-End Billing & Revenue Management
From order placement to activation and invoicing, automate your entire service lifecycle. Support for prepaid, postpaid, and hybrid billing ensures accuracy and flexibility, while real-time analytics help maximize profitability.
Our Value
Streamlining Telecom Operations for Maximum Efficiency
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Provisioning & Activation
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Holistic Insights
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Seamless Billing
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24/7 Alarms
Automated Provisioning & Activation - Instant Service Turn-Up Across Networks
- Faster Service Activation: Instantly provision new subscribers, eliminating manual setup delays and improving customer satisfaction.
- Seamless Network Integrations: Automate activation across multiple network types (fiber, fixed wireless, mobile, and hybrid models).
- Error Reduction & Consistency: Minimize human errors by enforcing standardized provisioning workflows and pre-configured service templates.
- Support for Multi-Vendor Environments: Ensure compatibility with various hardware vendors for a truly flexible OSS/BSS system.
- Scalability for Growth: Handle high volumes of activations efficiently as the subscriber base expands, without needing additional manual labor.
Network & Customer Insights - Gain Visibility into Performance & Revenue Trends
- Real-Time Network Monitoring: Track bandwidth usage, device status, and overall network health to identify and resolve performance issues proactively.
- Customer Behavior Analytics: Understand usage patterns, churn risks, and ARPU trends to optimize marketing and retention strategies.
- Revenue & Billing Insights: Gain a clear view of revenue trends, subscriber growth, and payment behaviors to improve financial forecasting.
- Custom Dashboards & Reporting: Tailor analytics to show the most relevant KPIs for decision-makers, ensuring data-driven business strategies.
- Predictive Maintenance & Alerts: Identify potential service disruptions before they impact customers, reducing downtime and operational costs.
Seamless CRM & Billing - A Single System for Managing Subscribers & Finances
- Unified Customer & Billing Management: Maintain a single database for customer records, service plans, invoices, and payment history.
- Automated Invoicing & Payment Processing: Ensure timely payments with automated billing cycles and support for multiple payment options.
- Tiered & Usage-Based Billing Support: Offer flexible pricing models to accommodate residential, business, and wholesale customers.
- Customer Self-Service Portal: Reduce support calls by enabling customers to manage their own accounts, view invoices, and set up autopay.
- Integrated Support Ticketing: Link customer support interactions with billing and service data, allowing for faster issue resolution.
24/7 Alarms & Outage Management - Keep Customers Informed & Minimize Downtime
- Proactive Issue Detection: Monitor network health 24/7 with automated alerts for outages, congestion, or performance degradation.
- Instant Customer Notifications: Notify customers of outages and estimated resolution times via SMS, email, or push notifications, reducing support call volumes.
- Real-Time Outage Dashboard: Give operations teams full visibility into service disruptions, affected areas, and resolution progress.
- Automated Ticketing & Escalation: Generate trouble tickets automatically for detected issues, ensuring rapid response from field and NOC teams.
- Integration with GIS & Network Management Tools: Improve troubleshooting accuracy by mapping outages to affected infrastructure and subscriber locations.