Utilities
Utilities require a modern, adaptable billing and customer management system to keep operations running efficiently. Camvio streamlines Utility Billing, Automates Workflows, and enhances Customer Engagement for Electric, Power, Water, & Wastewater providers.
Service Management One Place
Unified Multi-Service Billing & Account Management
Simplify operations with a single billing system for electricity, water, wastewater, and broadband services. Camvio eliminates silos, ensuring accurate, consolidated billing and enhanced customer experiences.
Our Value
Smart Billing and Customer Management for Modern Utilities
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Unified Billing
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Invoices & Payments
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GIS & Meter Integrations
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Customer Portal
Unified Billing for All Services - One Platform for Electric, Water, Gas & Broadband
- Single Bill for Multi-Service Utilities: Simplify billing by consolidating electric, water, wastewater, and broadband charges into one invoice, reducing confusion for customers.
- Streamlined Revenue Management: Ensure accurate accounting and reporting across multiple service lines, improving financial oversight.
- Flexible Rate Structures: Support fixed, usage-based, and tiered pricing models for different services within the same billing system.
- Automated Prorations & Adjustments: Handle mid-cycle service changes, new connections, and disconnections without manual intervention.
- Regulatory Compliance & Taxation: Ensure accurate tax calculations and compliance with utility-specific billing regulations.
Automated Invoicing & Payments - Reduce Manual Errors & Late Payments
- Eliminate Manual Billing Errors: Reduce human mistakes by automating invoice generation based on real-time usage and plan details.
- Flexible Payment Methods: Support online payments via ACH, credit/debit cards, Apple Pay, Google Pay, Venmo, e-checks and more.
- Autopay & Payment Reminders: Improve cash flow by encouraging timely payments through automated reminders and scheduled transactions.
- Late Fee & Disconnection Automation: Enforce payment policies while minimizing customer friction by automating late fees and service suspensions.
- Integration with Accounting & ERP Systems: Sync payment data with financial management software for streamlined reconciliation.
GIS & Smart Meter Integrations - Enhance Network Insights & Reporting
- Real-Time Smart Meter Data: Automatically capture electric, water, and gas consumption data, eliminating the need for manual meter readings.
- Geospatial Insights for Outage & Service Management: Use GIS-based mapping to identify outages, service disruptions, and maintenance needs.
- Load Balancing & Demand Forecasting: Predict usage trends to optimize energy distribution and broadband capacity planning.
- Remote Meter Monitoring & Alerts: Detect anomalies such as water leaks or unusual energy consumption and notify both customers and operators.
- Seamless Utility & Broadband Network Coordination: Improve network efficiency by linking utility infrastructure data with broadband deployment maps.
Self-Service Customer Portal – Empower Users with Account Management Tools
- 24/7 Account Access: This allows customers to view bills, monitor usage, update payment methods, and manage their services anytime.
- Usage Tracking & Insights: Help customers make informed decisions about their electricity, water, and broadband consumption with easy-to-understand graphs and reports.
- Service Requests & Support Tickets: Enable users to request service upgrades, report issues, or schedule maintenance without calling support.
- Autopay Enrollment & Payment History: Reduce missed payments by letting customers set up autopay and review their billing history in one place.
- Multi-User Access for Businesses & Landlords: Allow property managers or business owners to manage multiple service locations under a single login.